Welcome to Famiy Auto!
Family Auto is focused on fair pricing, quality work, excellent customer service and resourcefulness. These attributes help us in achieving longlasting relationships with our customers. It is important to us that our customers are satisfied with their overall experience here at Family Auto.
During the intake process, you simply tell us what appears to be an issue, then WE WILL conduct a courtesy visiual inspection of your vehicle to assist with prioritizing the scheduling of your requested service. WE WILL provide you with a fair and transparent estimate related to the cost of your service(s) with no surprises! Simply put, WE WILL let you know the cost to provide service and when to expect a reasonable date of completion.
Our bottom line is to make certain to ensure simplicity and reliability to getting your vehicle repaired and/or serviced with complete satisfaction!
Call for Appointment
Chesapeake (757) 793-2380
(Bainbridge Blvd)
Hours of Operation
MONDAY - FRIDAY
10:00 AM - 6:00 PM
SATURDAY
10:00 AM - 4:00 PM
Portsmouth (757) 793-3600
(Airline Blvd)
Hours of Operation
MONDAY - FRIDAY
9:00 AM - 6:00 PM
SATURDAY
8:00 AM - 4:00 PM
The Owner's Testimony
it's been a long journey to make it to where I am now.
Family Auto is a result of a few things... financial struggle, ill-treatment as an employee, and family crisis. I now know and understand that these elements were necessary in order to produce forward and upward movement that continues to help me rise above difficult circumstances.
All in all, I've grown from being a Master Mechanic struggling to maintain and sustain my family as an employee to an Independently owned and operated multi-location Provider of Automotive Services for the 7 cities of Hampton Roads Virginia through the help and support of my family, friends and loyal customers.
I can only stay in prayer for the continued support of those who believe in Family Auto as it continues to grow!
Services Include...
- Complete Computer Diagnostics
- Complete Safety Analysis
- Drivability Problems
- Tune - ups
- Oil Changes
- Tires
- Brake repair specialist
- Mufflers and exhaust systems
- Steering and Suspensions
- Alignments
-Maintenance & Repair for Uber, Lyft and Turo Host vehicles/fleets